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Q&A
Here’s where we answer all your questions. Quick and simple tutorials guide you through the app during your sign-up process and will help you afterward.
Who can join gosholo?
Anyone can join gosholo! Simply download the app and sign up to start enjoying the benefits.
When do my points expire?
Points will expire after a set period, which you can check in the app’s points history section.
What happens if I don’t use the offer within the allotted time?
If the offer is not used within the time limit (60 minutes for in-store offers), it will expire and become invalid.
Where can I find all my rewards?
All your rewards can be viewed in the "Rewards" section of the app under your profile.
How long is an offer valid?
The validity of each offer is determined by the merchant. Please refer to the offer details for expiration dates.
How can I unlock an offer?
To unlock an offer, accumulate enough points by shopping with participating partners, then redeem those points directly in the app.
How do I earn points on gosholo?
You earn points by shopping with participating merchants. Simply scan the NFC card or tag provided by the merchant after your purchase.
Where can I see my points balance?
Your points balance is shown in the "Points" section of the app.
How long is a redeemed offer valid?
Redeemed offers are typically valid for 60 minutes in-store, and the promo code for online offers can be used as per the conditions set by the merchant.
Can I combine offers from the same partner?
This depends on the merchant’s policy. Some partners may allow combining offers, but please check the specific offer terms.
Can I use gosholo offers online?
Yes, many offers are available online. You can use a promo code provided when unlocking an offer.
How can I know which partners participate in the gosholo program?
You can find participating partners in the app, listed by category or through the "Nearby" feature.
Is there any cost to using gosholo?
No, signing up and using the gosholo app is completely free for members.
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